Can the coupon be refunded after canceling the order?

Article author
Support Team
  • Updated

The return of coupons is mainly divided into the following five situations:

1) A refund is initiated while the order is in progress, and the coupon will not be returned if all the products ordered by the customer are refunded

2) A refund is initiated while the order is in progress. If the merchant returns all the goods in the order, the coupon will be returned to the customer, and the validity period will not change. If the validity period has passed when the refund is made, the coupon will not be returned

3) A refund is initiated while the order is in progress. If only part of the order is refunded, the coupon will not be returned

4) A refund is initiated after the order is completed, and the coupon will not be returned

5) In the event that the order is not paid or the order is closed over time, the coupon will be returned to the customer, and the validity period will remain unchanged. If the validity period has passed when the refund is made, the coupon will not be returned.

 

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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