How do I check my restaurant's pre-ordered orders?

Article author
Yamimeal Care
  • Updated

Kindly refer to the below steps if you would like to check your pre-orders in Yamimeal Merchant APP

 

Step 1

You'll receive a pop-up notification to show you have new pre-orders to take action on

preorder_1.png

 

Step 2

Click "Pending" on the left, then click the order shown under "Pre-order" to view the details

preorder_2.png

 

Step 3

Scroll down the page to review the customer's pre-order content, and click "Accept" to accept the pre-order

preorder_3.png

 

Step 4

After accepting the order, there will be a pop-up message informing that the order will be transferred to the processing list on the delivery day, click "Confirm" to proceed the action

Note:

  • If you check the "Noted, you will no longer receive notifications.", all your future pre-orders will not prompt with this pop-up message again, and all accepted orders will be automatically transferred to the order list

preorder_4.png

 

Step 5

Click on the "Order List" at the lower-left corner to view the number of orders that need to be processed on the corresponding date. You can click on the date to view the order details

Note:

  • The Order List's number tag only shows the number of pre-orders that the restaurant has accepted today

preorder_5.png

 

Step 6 

After click into the date and you will see the pre-order for the selected date. Furthermore, you may also click into the order to view the details

preorder_6.png

Note:

  • When it reaches the pickup date of the pre-order, you'll receive a pop-up notification again and the order will be under "Preparing" status

pre-order2.jpg

 

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.