Before Merchants accept your order, cancelling order will NOT have any surcharges. You can check your order and, if desired, click "Modify Order" to delete item(s) under the tab "LIVE ORDERS". After that you can choose your desired items and place the order again.
-
Scenario 1:Cancel / Delete item before merchant accept your order
Step 1
Order under status of "Order Submitted", click "Order Detail" to proceed
Step 2
Click "Modify Order" located at the bottom right
Step 3
Click "Cancel Item(s)"
Step 4
Select the item and click "Confirm" to complete
-
Scenario 2:Once Merchants accepted the order, cancellation fee may be charged from cancelling the order.
Step 1
In "LIVE ORDERS", click "Order Detail" in the order
Step 2
Click "Modify Order" located at the bottom right
Step 3
Read the pop-up message and click "Cancel Item(s)"
Step 4
Select the item and click "Next" to proceed
Step 5
Cancellation Fee will be clearly listed and click "Next" to proceed
Step 6
Choose the reason and click "Confirm" to complete
Step 7
Once order is cancel / modify and the details will be clearly listed
If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.
Comments
0 comments
Please sign in to leave a comment.