Why is my delivery taking longer than expected?
Normally, estimated time of arrival may vary depending on several reasons as below,
• The business of the restaurant will affect the delivery time of your order.
• Traffic conditions may delay delivery
• The quantity of your order, etc.
As the delivery will be fulfilled by the merchant, you can contact the merchant directly through the in-app IM, or give a call to the merchant. If this order has delayed your time, we would like to apologize to you and thank you for your understanding.
If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.