Why is my delivery taking longer than expected?

Article author
Yamimeal Care
  • Updated

Why is my delivery taking longer than expected?
Normally, estimated time of arrival may vary depending on several reasons as below,

• The business of the restaurant will affect the delivery time of your order.
• Traffic conditions may delay delivery
• The quantity of your order, etc.

As the delivery will be fulfilled by the merchant, you can contact the merchant directly through the in-app IM, or give a call to the merchant. If this order has delayed your time, we would like to apologize to you and thank you for your understanding.

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If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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