I haven't received my Yamimeal order

Article author
Yamimeal Care
  • Updated

If you have not received your order, please utilize Yamimeal App's IM tool to communicate with the restaurant. Customer will have a faster and better understanding of the situation when communicating with the restaurant, leading to better problem solving.

Step 1
Click "Order" at the bottom

Order_tab.png

Step 2
Click on the order you did not receive

havent_reach.png

Step 3
Click the message icon at the top right corner

Contact__2_.png

Step 4
You can communicate with the restaurant using texts and images

IM.PNG

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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