How can I contact the customer?

Article author
Yamimeal Care
  • Updated

You can contact your customers via in-app IM by following the steps below.

Step 1
Use Yamimeal Merchant APP to search and click on the order which you need to contact your customer

Screenshot_20200224-063939_Yamimeal_Merchant_Debug.jpg

Step 2
Click on the "Message" icon that is beside the item chosen by the customer

Screenshot_20200224-064011_Yamimeal_Merchant_Debug.jpg

Step 3
You can communicate with the customer using texts or images

Screenshot_20200224-064053_Yamimeal_Merchant_Debug.jpg

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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