There are just few steps for you to accept orders in Yamimeal Merchant APP.
You'll receive a pop-up notification to inform you having new orders to take actions on
Click on "Pending" on the left panel and then click on the order to view the order's details
- You need to accept your order manually if you did not enable "auto accept order" in Merchant Portal's Settings
- Pre-orders that has been accepted can be viewed by clicking "Order List" at the lower left corner
You can swipe down and view the order's details, and click "Accept" to start preparing for the order
Click "Preparing" to see the orders that are being prepared. When the order is ready to be served, click on "Ready"
Click "Confirm" for confirmation of the order being ready to be served
Click "Ready" to view orders that are ready to be served. You can click on "Pickup" when customers have collected their orders
Click "Confirm" to confirm that the customer has picked up the order
If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.