How to accept orders in Yamimeal Merchant APP?

Article author
Yamimeal Care
  • Updated

There are just few steps for you to accept orders in Yamimeal Merchant APP.

Step 1
You'll receive a pop-up notification to inform you having new orders to take actions on

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Step 2
Click on "Pending" on the left panel and then click on the order to view the order's details

Note:

  • You need to accept your order manually if you did not enable "auto accept order" in Merchant Portal's Settings
  • Pre-orders that has been accepted can be viewed by clicking "Order List" at the lower left corner

take_order_2_en.png

Step 3
You can swipe down and view the order's details, and click "Accept" to start preparing for the order

take_order_3_en.png

Step 4

Click "Preparing" to see the orders that are being prepared. When the order is ready to be served, click on "Ready"

take_order_4_en.png

 

Step 5

Click "Confirm" for confirmation of the order being ready to be served

take_order_5_en.png

 

Step 6

Click "Ready" to view orders that are ready to be served. You can click on "Pickup" when customers have collected their orders 

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Step 7

Click "Confirm" to confirm that the customer has picked up the order

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If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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