What if a customer is late to pickup an order?

Article author
Yamimeal Care
  • Updated

We suggest Merchants to check some points with the customer if he/she is late to pick up an order.

1. Check and confirm if the order's status is correct.

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2. Make sure you have clicked "Ready" button to inform your customer the order is ready to pick up.

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3. Contact with your customer via Yamimeal Merchant in-app IM.

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If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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