If Merchants want a specific order to Send customer a message , Merchants can follow the steps below:
Login to your Yamimeal Merchant Portal via https://merchant.yamimeal.com/web/merch/#/login
On the left sidebar menu, Click "Orders"
Input the order number that you want to search at the "Search by order number" and checked the "Exact Search"
If you need further assistance for this request, please send a ticket to Yamimeal customer care representatives via https://help.yamimeal.com/hc/en-us. We will try our best to help you as soon as possible.