How can I search a specific order when I want to send customer a message?

If Merchants want to send customer a message based on a specific order, Merchants can follow the steps below:

Step 1
Login to your Yamimeal Account via Yamimeal Merchant Portal

Step 2
On the left sidebar menu, click "Orders"

Step 3
Click "Message"

Step 4
Input the order number that you want to search at the "Search by order number" bar and check the "Exact Search" checkbox on the right before clicking on the magnifying glass

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.