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How to cancel an order that are in progress?

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Yamimeal Care
  • Updated

There are just few steps for you to cancel an order that are in progress

Step 1
Login to your Yamimeal Merchent Portal via https://merchant.yamimeal.com/web/merch/#/login or login to your merchant account by Yamimeal Merchant APP

Step 2
Find your "Order" that need to be cancel in "Live order"

Step 3
Click on 'Cancel' at lower right corner of the order.

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Step 4:
Check the item that need of cancellation.

Step 5:
Click and choose the reason for canceling order by optionally sell Out, Too Busy or fill out the reason for canceling the order in text.
Note: The reason for cancellation will appear in the customer order.

Step 6:
Click on "Submit" at upper left corner and the order will be successfully cancelled.

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If you need further assistance for this request, please send a ticket to Yamimeal customer care representatives via https://help.yamimeal.com/support/. We will try our best to help you as soon as possible.