How can I reply to customers' reviews?

Article author
Yamimeal Care
  • Updated

If Merchants want to reply customer's review, Merchants can follow the steps as below:

Step 1
Login to your Yamimeal Account via Yamimeal Merchant Portal

Login_Page.png

Step 2
Click "Reviews" located on the left to proceed next

show_review_1.png

Step 3
Scroll down to select the review and click "Reply" on the right

Mer_Reply_2.png

Step 4
You may type the reply in the column located at the bottom right

Mer_Reply_3.png

Step 5
Click "SEND" to reply customer's review

Mer_Reply_4.png

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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