If Merchants want to reply customer's review, Merchants can follow the steps as below:
Login to your Yamimeal Account via Yamimeal Merchant Portal
Click "Reviews" located on the left to proceed next
Scroll down to select the review and click "Reply" on the right
You may type the reply in the column located at the bottom right
Click "SEND" to reply customer's review
If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.