There are just few steps for you to check and approve the refund details of an order.
You'll receive a pop-up notification to show you have new refund to take action on.
Click "REFUNDING" on top and click "REFUND DETAIL" to check
REFUND DETAIL showed the item that request for refund and photo provided by customer and then click "CLOSE"
Click "ACCEPT" to decide the percentage(%) to refund for customer based on the reasons and click "CONFIRM"
If you need further assistance for this request, please send a ticket to Yamimeal customer care representatives via https://help.yamimeal.com/hc/en-us. We will try our best to help you as soon as possible.