If you want to request a refund for your order, Please follow the steps as below:
Tap on "Orders" and click "Review" for the order.
Click on "Refund" for the order that request for refund
Select the item for refund and click "Next"
Click "Select a Reason"
Select the reason and click "Next"
Fill in the description and upload a related images of the item
Select the percentage (%) for refund and click "Submit"
Your request is now submitted and pending for process
Example for successfully refund:
Your refund is now successfully processed and will be refunded into the payment card
If you need further assistance for this request, please send a ticket to Yamimeal customer care representatives via https://help.yamimeal.com/hc/en-us. We will try our best to help you as soon as possible.