How do I request for a refund?

Article author
Yamimeal Care
  • Updated

If you want to request a refund for your order, please follow the steps as below:

Step 1
In the main interface of APP, click on "Orders

Refund_1.jpg

Step 2
Click on "PAST ORDERS" and followed by "Order Detail" of the order that need to refund

Refund_2.jpg

Step 3
Review the order details and click "Refund"

Refund_3.jpg

Step 4
Click on the item to refund and click "Next"

Refund_4.jpg

Step 5
Select the reason, enter description, upload image and the percentage of refund, then click "Submit"

Refund_5.jpg

Step 6
Your request is now submitted and pending for process

Refund_6.jpg

Example for successfully refund
Your refund is now successfully processed and will be refunded into the payment card

Refund_7.jpg

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.