How do I request for a refund?

If you want to request a refund for your order, please follow the steps as below:

Step 1
Tap on "Orders" and click "Review" for the order

Step 2
Click on "Refund" for the order that request for refund

Step 3
Select the item for refund and click "Next"

Step 4
Click "Select a Reason"

Step 5
Select the reason and click "Next"

Step 6
Fill in the description and upload a related images of the item

Step 7
Select the percentage (%) for refund and click "Submit"

Step 8
Your request is now submitted and pending for process

Example for successfully refund:
Your refund is now successfully processed and will be refunded into the payment card

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.