Where can I get help , if I encounter problem with Yamimeal Web Portal / Merchant App?

Article author
Yamimeal Care
  • Updated

(Web Portal) Operating Procedures:

Enter the background > Help > Submit a request > Fill information > Submit

 

Follow this guide to submit your help request in a few minutes:

Step 1
Login to your Yamimeal Merchant Portal


Step 2

Click "Help" from the main page in Web Portal

help_1_en.png

 

Step 3

You will be redirect to a new page and then click "Submit a request" on top of page

help_2_en.png

 

Step 4

Fill in the relevant information

help_3_en.png

 

Step 5

Click "Submit"

help_4_en.png

 

Merchant App
Step 1
Click "Settings" and then followed by "Help & Support"

App_Get_Help_1.jpg

Step 2
Click "Menu" button and then "Submit a request"

App_Get_Help_2.jpg

Step 3
Fill in the relevant information, descriptions or attach photos

App_Get_Help_3.jpg

Step 4
Click "Submit"

App_Get_Help_4.jpg

If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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