After applying Merchant Points in an order, if the transaction is unsuccessful (failed payment, unstable connection and other situations), which leads to the process of refunding the order, Yamimeal Platform will be following the principle of refunding cash before refunding Merchant Points. The refunded Merchant Points will not be altered of its usage period, Customer is suggested to always check the Merchant Points earned.
If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.