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Yamimeal Care

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Activity overview

Latest activity by Yamimeal Care

  • Yamimeal Care created an article,

    How do I label a bulk order?

    If you would like to mark a label for bulk orders in Yamimeal Merchant APP, please refer to the following steps. Step 1 After accepting the order, click on the order to show order details and toggl...

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  • Yamimeal Care created an article,

    How do I process a refund after completed the order?

    If you would like to perform a refund for a completed order in Yamimeal Merchant APP, please refer to the following steps.   Step 1 Click "Order List" to search for completed orders Step 2 Select ...

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  • Yamimeal Care created an article,

    How do I check all orders in Yamimeal Merchant APP?

    If you would like to check all your restaurant's order in Yamimeal Merchant APP, please refer to the following steps.   Step 1 Click into the "Order List" page Step 2 Click on a date to view all o...

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  • Yamimeal Care created an article,

    What does this icon means at the Order Detail Page?

    Have you ever wondered what this icon means at the Order Details? Store icon's Visit : The total number of orders placed in this shop Store icon's Issue : Number of order cancellations Yamimeal ic...

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  • Yamimeal Care created an article,

    What if a customer is late to pickup an order?

    When customer arrives late to pick up his/her order, you are suggested to refer the steps below to check in the Yamimeal Merchant APP. Step 1 After complete preparing the meal,  click the "Ready" b...

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  • Yamimeal Care created an article,

    What if I cannot fulfill an order?

    If the merchant is unable to fulfill the customer's order, you can refer to the following steps to operate in the Yamimeal Merchant APP. Note: If you are unsure can't prepare all the dishes in the...

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  • Yamimeal Care created an article,

    How can I search the specific order when I want to send customer a message?

    Please refer to the below steps if you would like to send customer a message through the specific order in Yamimeal Merchant APP.   Step 1 Click on "Order List" at the lower-left corner   Step 2 E...

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  • Yamimeal Care created an article,

    How do I check my restaurant's pre-ordered orders?

    Kindly refer to the below steps if you would like to check your pre-orders in Yamimeal Merchant APP   Step 1 You'll receive a pop-up notification to show you have new pre-orders to take action on ...

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  • Yamimeal Care created an article,

    How do I check and approve the refund?

    There are just few steps for you to check and approve the refund order in Yamimeal Merchant APP.   Step 1 If a customer initiates a refund request after receiving the order, you'll receive a pop-up...

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  • Yamimeal Care created a post,

    功能優化|商家精選曬單，增強優質曬單曝光量！

           優質的曬單幫助顧客提升購買決策，促進下單。本次對曬單功能進行優化，商家可以積極管理顧客曬單，精選曬單置頂顯示，增大優質曬單曝光量，提升顧客對店鋪信任度。 一、功能簡介 顧客下單並完成訂單後，可以曬單。每個商品均可以曬單。曬單由平臺審核，審核通過後，商家可以在後台挑選曬單標記為“Featured”。 精選曬單會優先顯示在店鋪主頁和商品詳情頁，按照時間排序，新發布的精選曬單...

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