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Yamimeal Care

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Articles

Recent activity by Yamimeal Care

  • How does Yamimeal In-Store Price-match Guarantee work?

    If you order product from a Yamimeal pick up store and find that the original price (dine-in price) of the product from the restaurants is lower than the original price of the identical product at ...

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  • How to appeal if the contents of the post is inaccurate?

    Operating Procedures: Enter the Merchant Portal > KOC > KOC Post   Follow this guide to appeal your store's post content: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click on "KOC Progra...

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  • How long does it take for points to be refunded to my account after canceling an order or item(s)?

    When you cancel an order, the points used for said order will be returned to your account within 25 hours after the cancelation. When you partially cancel item(s) in an order, the points used for t...

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  • How to change Yamimeal App's Language?

    Operating Procedures: Account > Language   Follow this guide to change your language setting: Step 1 Open Yamimeal User APP and click on "Account"   Step 2 Click on "Language"   Step 3 Choose you...

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  • Can I change my Yamimeal User APP profile data?

    Operating Procedures: Account > Language   Follow this guide to change your language setting: Step 1 Open Yamimeal User APP and click on "Account" followed by "Profile"   Step 2 Click the arrow on...

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  • Can I reorder from my past order?

    Operating Procedures: Orders > Past Order > Reorder > Checkout   Follow this guide to reorder from your past order: Step 1 In the main interface of APP, click "Orders" located below   Step 2 Click...

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  • How do I indicate special requests or food allergies to the merchants?

    Operating Procedures: Checkout > Add note   Follow this guide to indicate special requests or food allergies: Step 1 At the checkout page, you can state your allergies or other demands in the "Add ...

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  • Can I contact the Merchant to check my order?

    Operating Procedures: Merchant's page > Click message icon > Send message   Follow this guide to contact the Merchant to check your order: Step 1 Enter merchant's page from main interface, then cli...

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  • How to order from Yamimeal?

    Operating Procedures: Login to account >  Merchant's page > Select item > Check cart > Confirm order summary > Place order   Follow this guide to place order on Yamimeal: Step 1 Log in to Yamimeal ...

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  • How to adjust Tips of the order?

    Operating Procedures: Orders > Past Order > Edit Tips > Save   Follow this guide to adjust the tips of the order: Step 1 In the main interface of APP, click "Orders" located below then select "Live...

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