User

Support Team

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Total activity 521
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Activity overview

Latest activity by Support Team

  • Support Team created an article,

    How to check and use coupon?

    Operating Procedures: Main interface > Check Account > Check Coupons > Select item > Submit order > Use coupon to place Order   Follow this guide to check and use coupon: Step 1 Click "Account" loc...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    How to add-on an order to an existing order?

    Operating Procedures: Main interface > Orders > Live Orders > Merchant > Checkout > Place Order   Follow this guide to add-on order: Step 1 Click to enter merchant's store from pop-up message or cl...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 3 votes
  • Support Team created an article,

    Why can't I receive the reminder email of my order?

    1. The email as an order's reminder will be sent to email address entered in the corresponding order, please check whether the email address entered is correcy when placing the order.   2. Check w...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    Why can't I receive the reminder SMS of my order?

    1. The SMS as an order's reminder will be sent to the phone number entered on the corresponding order, please check whether the phone number entered is correct when placing the order.   2. Check i...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    How to get your shop's link?

    Operating Procedures: Login to Merchant's Portal > WebShop> Select Language > Copy Link   You can get your shop's link according to the following procedures: Step 1 Login to Yamimeal Merchant Porta...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    How to send IM to a customer by using ECRM (customer management system)?

    Operating Procedures: Login to Merchant's Portal > Customers > Select Customer > Send Message   You can send messages to a customer according to the following procedures: Step 1 Login to Yamimeal M...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    How to send coupon to multiple customers simultaneously?

    Operating Procedures: Login to Merchant's Portal > Customers > Select Customer > Select Coupon > Send Coupon   You can send coupons to multiple customers simultaneously according to the following p...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    How to send coupon to a customer?

    Operating Procedures: Login to Merchant's Portal > Customers > Select Customer > Send Coupon > Select Coupon   You can send a coupon to a customer according to the following procedures: Step 1 Logi...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    How to change payment password?

    Operating Procedures: Account > Setting> Payment Setting > Change Payment Password   To change your payment password, you can follow the steps below: Step 1 Open Yamimeal APP, click "Account" on th...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Support Team created an article,

    When is payment verification required？

    There are two scenarios that require payment verification:   Scenario 1 When you place an order in a store for the first time while paying with a credit card, payment verification will be turned on...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes