Support Team
Activity overview
Latest activity by Support Team
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Support Team created an article,
How do I request an order receipt?
You can refer to the following steps to request an order receipt Step 1 After the order is completed for 24 hours, on the menu bar at the bottom click "Me - My Order" to enter said interface, cli...
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Support Team created an article,
How to modify order?
If you have received a request from Customer to modify the order's self-pickup/delivery time, or delivery information, you can modify it through the merchant portal. After the order is accepted, th...
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Support Team created an article,
How to adjust store's display tags?
Operating Procedures: Enter the Merchant Portal > Store Settings > Basic Info > Display Tags Follow this guide to adjust store's display tags: Step 1 Login to your Yamimeal Merchant Portal Step...
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Support Team created an article,
How to create a customer events?
The customer events integrate intelligent customer grouping and group tagging, to help merchants carry out a refined and automated traffic operation, in order to continuously carry out transaction ...
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Support Team created an article,
How to create intelligent customer group?
The meaning of intelligent customer group is to automatically group customers with the same characteristics by setting conditions in the system. Operating Procedures: Enter the Merchant Portal > ...
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Support Team created an article,
How to add customer information？
Operating Procedures: Enter Merchant Portal > Customers > Settings Follow this guide to add customer information: Step 1 Login to your Yamimeal Merchant Portal Step 2 Click on "Customers" follo...
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Support Team created an article,
How to customize the sorting of products?
Operating Procedures: Enter the Merchant Portal > Menu > Category > Sort Follow this guide to customize the sorting of products: Step 1 Login to your Yamimeal Merchant Portal Step 2 Click on "M...
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Support Team created an article,
What is Business Information in the contract?
Glad you're working with Yamimeal! Business Information in Yamimeal contract refers to Seller's Permit and Business License The following is the document's format for reference: 1）Seller's Permit...
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Support Team created an article,
How to set store to close on specified date?
Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Holiday Off You can set store to close on specified date to the following procedures: Step 1 Login to your Y...
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Support Team created an article,
How to use a tablet to set up a temporary restaurant closure?
Operating Procedures: Enter APP > Pause Store > Yes, Pause the Store You can set the restaurant to close temporarily according to the following procedures: Step 1 Open the Yamimeal Merchant APP o...
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