Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
How to display restaurant videos on the store mainpage?
(With Photos) If you need to upload restaurant product videos or brand videos, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will try our best to con...
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Support Team created an article,
How to turn off the "No Need utensils, Straws, etc." function?
Yamimeal launched the "No Need utensils, Straws, etc." function. Customers can choose whether they need cutlery on the checkout page, aiming to reduce the use of disposable cutlery such as chopstic...
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Support Team created an article,
Can coupons be used with merchant points and discounts?
If the conditions are met, the coupon can be used in combination with merchant points and discounts. If you need further assistance, please feel free to submit your request to Yamimeal Care Team ...
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Support Team created an article,
After the coupon is unpublish, can the coupons issued before continue to use?
After the coupon is unpublish, the coupons that have been issued will not be affected, and will not cause invalidation. Coupons can continue to be used within the specified time. If you need furt...
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Support Team created an article,
How to create a coupon ?
If Merchants want to create a coupon, Merchants can follow the steps below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2On the left sidebar menu, click "Marketing" Ste...
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Support Team created an article,
The usage rules of Coupon and New Customer Promotion/ Store Promotion
Since the coupon usage rules are determined by the merchant, the usage rules will be divided into the following two situations: 1) Discounts can be used together: Use the product amount to calculat...
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Support Team created an article,
Can I use coupons for adding orders?
Adding orders are mainly divided into the following three situations: 1) The original order has already used the full discount coupon, and additional order can no longer use the coupon 2) The origi...
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Support Team created an article,
Can the coupon be refunded after canceling the order?
The return of coupons is mainly divided into the following five situations: 1) A refund is initiated while the order is in progress, and the coupon will not be returned if all the products ordered ...
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Support Team created an article,
Why can't I use the coupon on the checkout page?
If the coupon cannot be used on the checkout page, it means that the order does not meet the conditions for using the coupon. There are several possibilities for coupons unable to use, you may re...
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Support Team created an article,
How to redeem coupons with store coupon codes?
If you want to redeem coupons with store coupon codes, please follow the steps as below. Step 1Confirm your items and proceed to checkout page, then click "Apply Coupon" Step 2Fill in the column...