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Support Team

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Latest activity by Support Team
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    Support Team created an article,

    How many Yamimeal accounts can be linked to the same phone number?

    There are currently no restrictions, so the same phone number can be linked to multiple Yamimeal accounts at the same time. If you need further assistance, please feel free to submit your request t...

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    Support Team created an article,

    How to unlink or change WeChat/ Facebook/ Google/ Apple account phone binding?

    Currently, customers are unable to unlink or change their linked phones by themselves. Please submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as po...

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    Support Team created an article,

    After merging the accounts, will my account rights and information still exist?

    After the accounts are merged, all your account rights, order information, rewards, etc. will be synchronized to the main account you selected which you can login to using the previous method. If y...

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    Support Team created an article,

    Under what circumstances will the accounts need to be merged ?

    When linking a phone, the system will check whether the phone number you entered had been linked to another Yamimeal account. To manage your accounts more efficiently, if the phone had been linked ...

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    Support Team created an article,

    Why must Customers link their mobile number?

    In order to protect the security and rights of your accounts, the system will automatically merge your related accounts after linking the phone. After the merging is completed, the account rights a...

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    Support Team created an article,

    How to label specified Customers simultaneously?

    If Merchant want to label specified Customers simultaneously, Merchant can follow the steps below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2Click "Customer" and go i...

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    Support Team created an article,

    How to label a Customer?

    If Merchant want to label a Customer, Merchant can follow the steps below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2Click "Customer" and go into "Customer's List int...

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    Support Team created an article,

    How to check Customers' details?

    If Merchant want to check Customers' details, Merchant can follow the steps below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2Click on ECRM to Customer's List interfac...

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    Support Team created an article,

    How to share Restaurant's Link?

    If you want to share a Restaurant's Link, please follow the steps below : Step 1In the main interface of APP, search for the Merchant that you desire or search keywords for all related Merchants S...

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    Support Team created an article,

    How to add Theme Page?

    If Merchants want to add Theme Page, Merchants can follow the steps below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2Click "Theme Page" on the left followed by "Add" ...