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Support Team

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Activity overview

Latest activity by Support Team

  • Support Team created an article,

    How to modify order?

    If you have received a request from Customer to modify the order's self-pickup/delivery time, or delivery information, you can modify it through the merchant portal. After the order is accepted, th...

    • Support Team
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  • Support Team created an article,

    How to adjust store's display tags?

    Operating Procedures: Enter the Merchant Portal > Store Settings > Basic Info > Display Tags   Follow this guide to adjust store's display tags: Step 1 Login to your Yamimeal Merchant Portal   Step...

    • Support Team
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  • Support Team created an article,

    How to create a customer events?

    The customer events integrate intelligent customer grouping and group tagging, to help merchants carry out a refined and automated traffic operation, in order to continuously carry out transaction ...

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    • 1 follower
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  • Support Team created an article,

    How to create intelligent customer group?

    The meaning of intelligent customer group is to automatically group customers with the same characteristics by setting conditions in the system.   Operating Procedures: Enter the Merchant Portal > ...

    • Support Team
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  • Support Team created an article,

    How to add customer information?

    Operating Procedures: Enter Merchant Portal > Customers > Settings   Follow this guide to add customer information: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click on "Customers" follo...

    • Support Team
    • Updated
    • 1 follower
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  • Support Team created an article,

    How to customize the sorting of products?

    Operating Procedures: Enter the Merchant Portal > Menu > Category > Sort   Follow this guide to customize the sorting of products: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click on "M...

    • Support Team
    • Updated
    • 1 follower
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  • Support Team created an article,

    What is Business Information in the contract?

    Glad you're working with Yamimeal! Business Information in Yamimeal contract refers to Seller's Permit and Business License   The following is the document's format for reference: 1)Seller's Permit...

    • Support Team
    • Updated
    • 1 follower
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  • Support Team created an article,

    How to set store to close on specified date?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Holiday Off   You can set store to close on specified date to the following procedures: Step 1 Login to your Y...

    • Support Team
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    • 1 follower
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  • Support Team created an article,

    How to use a tablet to set up a temporary restaurant closure?

    Operating Procedures: Enter APP > Pause Store > Yes, Pause the Store   You can set the restaurant to close temporarily according to the following procedures: Step 1 Open the Yamimeal Merchant APP o...

    • Support Team
    • Updated
    • 1 follower
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  • Support Team created an article,

    How to set item's order type?

    Operating Procedures: Login to Merchant's Portal > Menu > Items > Add/Edit Items > Select Order Type   You can set item's order type by according to the following procedures: Step 1 Login to your Y...

    • Support Team
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes