Others

  • How is the revenue on the platform settled? How often is it settled?

    Yamimeal performs weekly settlement for each online payment, and initiates remittance based on the ACH bank information provided by the merchant. The weekly settlement cycle is Monday to Sunday. After the settlement, Yamimeal will initiate bank transfer before next Wednesday.   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How to check California's Sales Tax?

    If Merchants want to apply sales tax on the orders, kindly refer to the link below: https://www.cdtfa.ca.gov/taxes-and-fees/rates.aspx If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How can I Report the Tax to the Government?

    Yamimeal will collect the sales tax on behalf according to the sales tax settings applied by the merchant. We will deposit the sales tax collected to the merchant along with the payout of the sales. Merchant will be the entity to report the sales tax to their local government complied with local tax policies.   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How can I receive a replacement tablet?

    ** For existing merchants using tablets provided by Yamimeal, we will provide support if you have any issues with your tablet. ** If the merchant's tablet cannot be charged, damaged, etc., please feel free to submit your request to the Yamimeal Care Team through the Help Center, and we will contact you as soon as possible. Kindly include the following: Your store name Store address Specific issue with the tablet Upon receipt of your request, the Yamimeal Care Team will send you a detailed guide on how to inspect or replace your tablet.

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