Store Setting

  • How to change the "No Need utensils, Straws, etc." function?

    Yamimeal launched the "No Need utensils, Straws, etc." function. Customers can choose whether they need cutlery on the checkout page, aiming to reduce the use of disposable cutlery such as chopsticks and straws, so we all can do our part for environment.   Operating Procedures: Login to Merchant's Portal > Store Settings> Business Setting > Options for utensils   You can manage utensils setting according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "Store Settings" and followed by "Business Setting"   Step 3 Scroll down until "Options for utensils" and click to turn on /off the functi...

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  • How to add community on my social link?

    Operating Procedures: Login to Merchant's Portal > Store Settings> Business Setting > Facebook Share Link / WeChat QR Code Image   You can manage social link setting according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "Store Settings" and followed by "Business Setting"   Step 3 Scroll down until "Facebook Share Link" and fill in the column with Facebook's group link   Step 4 Scroll down until "WeChat QR Code Image" and click "Upload" icon to upload WeChat's Group QR code   Step 5 Remember to click "Save" to save and publish the information that you have input   If you need furth...

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  • How to set merchant email notification?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Notification   You can manage Merchant Email according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "Store Settings" then click "Notification", and lastly by "+Add"   Step 3 Fill in "email address", then select your desired report and click "Save"   Step 4 Remember to click "Save" to complete the setting   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How to set up store profile?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Display Effect > About Your Store   You can manage store profile according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "Store Settings" and followed by "Display Effect"   Step 3 Scroll down until "About Your Store" and fill in here   Step 4 If you need to upload a picture, you may click "Upload Photo"   Step 5 Select the picture and click "Open" to upload   Step 6 Once successfully upload and click "Copy"   Step 7 Press "Ctrl + V" to paste the picture link to "About Your Store" and add text to introduce your stor...

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  • How to set my product Tips Type (Fixed Amount / Percentage) on Yamimeal?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Accept Special Instruction   You can manage accept special instruction according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "Store Settings" and followed by "Business Setting"   Step 3Scroll down until "Tips Type" and you may select from the following options, Fixed Amount($) or Percentage(%) Adjust the Preset Value for selection   Step 4 Remember to click "Save" to save and publish your information that you have input   If you need further assistance, please feel free to submit your request t...

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  • How do I set to accept Special Instruction ?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Accept Special Instruction   You can manage accept special instruction according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click on "Store Settings" and followed by "Business Setting"   Step 3 Scroll down to "Accept Special Instruction" section, click to select "ON / OFF"   Step 4 Confirm your choice and click "Save"   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How to setup merchant service fee or packing fee?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Extra Merchant Fees   You can manage extra merchant fees according to the following procedures: Step 1 Login to Yamimeal Merchant Portal   Step 2 Click “Store Settings” and followed by "Business Setting"   Step 3 Scroll down until "Extra Merchant Fees" and click "+Add" at the right corner   Step 4 Fill in the details at the interface of Add New Merchant Fee by, 1) Name: Select "Packaging Fee" or "Extra Merchant Fee" 2) Value ($): Fill in the amount 3) Apply to: Pickup / Delivery or Both ; whether "Taxable" 4) Description: Short description ...

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  • How do I update my direct deposit information?

    Merchants will have to fill an ACH Authorization Form and sign the agreement if Merchants want to update their direct deposit information. Merchants can submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How do I update my business hours?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Business Hours   You can manage business hours according to the following procedures: Step 1 Login to Yamimeal Merchant Portal   Step 2 Click on "Store Settings" and followed by "Business Setting"   Step 3 Under "Business Hours" and you may perform setting 1) Select the date for setting (Sunday to Saturday) 2) Set the "Opening Time" and "Closing Time" 3) Set the "Est. Preparation Time (min)"   Step 4 If there is more than one different operating hour or lunch break, you may click "+Add" to add more setting   Step 5 If previous setting is n...

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  • How do I add another store on Yamimeal?

    If the restaurant starts a subsidiary, please send a new restaurant set up ticket via link , we will help to set up your new restaurant as soon as possible. If you open a subsidiary using the same email, you can use this existing account as a main account to manage different restaurant. After activating, you can assign a manager for every subsidiary in order for Merchants to manage these subsidiaries independently. Besides, you can dial 844 844 YAMI (9264) or submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How can I update my restaurant address?

    As restaurant address is one of the vital symbolized data for a restaurant, Merchants are not able to change their address on Merchant Portal. If Merchants are moving to a new address, Merchants can submit your request to Yamimeal Care Team through our Help Center and we will assist in updating the new address as soon as possible. Kindly include the following content in your request: Current Merchant's Name Current Merchant's Address New Merchant's Name (If viable) New Merchant's Address (If viable) If Merchants are starting subsidiaries, Merchants can send your request via this link. We will help to set up the new restaurant a...

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  • How can I delete an administrator in User & Permission?

    Operating Procedures: Login to Merchant's Portal > User & Permission > Delete   You can delete an administrator according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "User & Permission" and click on the Rubbish Bin Icon beside the Administrator which required to be deleted   Step 3 Click "OK" on the notification window to delete the Administrator successfully   Step 4 Click "OK" on the notification window to delete the Administrator successfully If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact y...

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  • How can I edit an administrator in User & Permission?

    Operating Procedures: Login to Merchant's Portal > User & Permission > Add   You can add an administrator according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "User & Permission" and followed by the pen icon of the administrator that need to be changed   Step 3Edit in the Administrator’s name and email address, then click "Submit" to complete the process of editing   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How can I add an administrator in User & Permission?

    Operating Procedures: Login to Merchant's Portal > User & Permission > Add   You can add an administrator according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "User & Permission" and followed by "Add" at the top right corner   Step 3Fill in the Administrator’s name and email address, then click "Submit" to complete the process of adding   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How can I update my order prep time?

    Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Business Hours > Est Preparation Time (min)   You can update Est Preparation Time (min) according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "Store Settings" and followed by "Business Setting"   Step 3 Under "Business Hours" and you may adjust the time at "Est Preparation Time (min)"   Step 4 Click "Save" to complete and publish your updated information   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you ...

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