Getting Started

  • Getting Started with Yamimeal Merchant App (Android Device Only)

    Step 1 Connect WIFI and open your Yamimeal Merchant APP Step 2 Read and accept the Terms of Service Step 3 Read and accept the permission request Step 4 Select Microsoft login Step 5 Enter the Initial Account Email address Step 6 Enter the Initial Account Password Step 7 Choose your Restaurant Name If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.    

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  • Let’s get started on Yamimeal Merchant Platform

    Let’s get started on Yamimeal Merchant Platform View the video below:   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • What order protocol should I choose to accept my orders?

    As a merchant on Yamimeal, we recommend using a tablet to accept orders. Merchants can purchase tablets for exclusive merchant restaurants from Yamimeal while applying to join, or click here to purchase the corresponding order-taking hardware. You can also click to download our iOS merchant APP to accept orders   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How do I activate my restaurant on Yamimeal?

    There are 3 easy ways to activate your store on Yamimeal.   1. You can send a ticket to Help Center. Customer care representative will help and activate your store as soon as possible. 2. Activate your restaurant in your Yamimeal Merchant portal Step 1 Log in to your Yamimeal Merchant Portal Step 2 Click on "Store Settings" then followed by "Business Setting" and then select "Opening" Step 3 Click to accept "Merchant Terms" then click on "Confirm"   Step 4 Click "Save" to complete   3. Contact our Yamimeal Care representative 844 844 YAMI (9264), we are glad to help you on board. Your restaurant is now live, you can enjoy Yami...

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  • Can I use Yamimeal Merchant on my own tablet?

    It is not recommended for you to use your own tablet, as it will be complicated for troubleshooting. If you choose to use your own tablet, then Samsung Galaxy Tab A, T380 or T290 would be your best choice. You can download Yamimeal Merchant app from Google Play Store in your tablet directly. If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How to accept orders in Yamimeal Merchant APP?

    There are just few steps for you to accept orders in Yamimeal Merchant APP. Step 1You'll receive a pop-up notification to inform you having new orders to take actions on Step 2Click on "Pending" on the left panel and then click on the order to view the order's details Note: You need to accept your order manually if you did not enable "auto accept order" in Merchant Portal's Settings Pre-orders that has been accepted can be viewed by clicking "Order List" at the lower left corner Step 3You can swipe down and view the order's details, and click "Accept" to start preparing for the order Step 4 Click "Preparing" to see the order...

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