Technical Support

  • Where can I get help , if I encounter problem with Yamimeal Web Portal / Merchant App?

    (Web Portal) Operating Procedures: Enter the background > Help > Submit a request > Fill information > Submit   Follow this guide to submit your help request in a few minutes: Step 1Login to your Yamimeal Merchant Portal Step 2 Click "Help" from the main page in Web Portal   Step 3 You will be redirect to a new page and then click "Submit a request" on top of page   Step 4 Fill in the relevant information   Step 5 Click "Submit"   Merchant AppStep 1Click "Settings" and then followed by "Help & Support" Step 2Click "Menu" button and then "Submit a request" Step 3Fill in the relevant information, descriptions or attach photos...

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  • Where can I check my payout history?

    Operating Procedures: Login to Merchant's Portal > Payments > Payout History   You can check your payout history according to the following procedures: Step 1 Login to your Yamimeal Merchant Portal   Step 2 Click "Payments" and followed by "Payout History"   Step 3 Fill in the desired time period, click on "Filter" to proceed with the checking. If you want to download the report , proceed to "Download Report"   If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • Change or Reset Your Merchant Password

    Merchant Portal is accessible using email provided by Yamimeal via Microsoft Sign-in interface. If you want to reset your password, kindly please submit a request ticket to us at Help Center

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  • How do I troubleshoot Yamimeal Website?

    You can reach us anytime at Help Center and tell us with the problems, you may also give us some valuable feedback or suggestions. We are grateful as these suggestions will help to advance our platform.

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