Review Related

  • What can I do to prevent specific review being showed in my store page?

    If Merchants want to dismiss certain reviews, Merchants can follow the steps below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2Click "Reviews" located on the left Step 3Search for the review to be dismissed, then toggle the button below "Show on Store Page" If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How can I review my customers' reviews?

    If Merchants want to review Customers' reviews, Merchants can follow the steps below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2Click "Reviews" located on the left Step 3Interface shows all reviews from Customers, reviews can be replied or dismissed by Merchants on this interface If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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  • How can I reply to customers' reviews?

    If Merchants want to reply customer's review, Merchants can follow the steps as below: Step 1Login to your Yamimeal Account via Yamimeal Merchant Portal Step 2Click "Reviews" located on the left to proceed next Step 3Scroll down to select the review and click "Reply" on the right Step 4You may type the reply in the column located at the bottom right Step 5Click "SEND" to reply customer's review If you need further assistance, please feel free to submit your request to Yamimeal Care Team through our Help Center and we will contact you as soon as possible.

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