Why is my delivery taking longer than expected
Normally, estimated time of arrival may vary depending on several reasons as below,
• The business of the restaurant will affect the delivery time of your order.
• Traffic conditions may delay delivery
• The quantity of your order, etc.
As the delivery will be fulfilled by the merchant, you can contact the merchant directly through the in-app IM, or give a call to the merchant. If this order has delayed your time, we would like to apologize to you and thank you for your understanding.