Why is my delivery taking longer than expected

Why is my delivery taking longer than expected

Normally, estimated time of arrival may vary depending on several reasons as below,

• The business of the restaurant will affect the delivery time of your order.
• Traffic conditions may delay delivery
• The quantity of your order, etc.

As the delivery will be fulfilled by the merchant, you can contact the merchant directly through the in-app IM, or give a call to the merchant. If this order has delayed your time, we would like to apologize to you and thank you for your understanding.

Comment on this FAQ

Your email address will not be published. Required fields are marked *